Embassy Suites by Hilton Springfield

"I had a great stay at Embassy Suites Hotel. Everything was very good. The hotel was clean, and the staff was polite, welcoming, and very helpful. They made us feel appreciated from the moment we arrived. The room was comfortable and well maintained. The only small thing I noticed was that the bathroom had liquid hand soap, but there was no face soap or basic toiletries like a toothbrush or toothpaste. If those items were available, it would make the..."

"Spent 4 days here for training conference. Very friendly staff, updated decor and good food services. This location was very close to our training facility, so was nice not to deal with morning traffic rush, but there were spurts along the main drag. Parking was busy, since there were many other people here for conferences as well. Morning breakfast buffet was very well done with fresh omelets or eggs made to order. Another section of fresh fruits, pastries and yogurt..."

"Stayed overnight last Thursday. It was perfect. Absolute quiet on the 7th floor. Room was spotless. The shower....amazing! Water pressure was 10/10. Bed was comfy. Delicious hot breakfast the next day, with friendly services staff."

"The room was great! Food was delicious and check in and out were easy and quick. Their breakfast is the best hotel breakfast I've ever had. The only thing I'd have to say I'm upset about is the no room service. It says in 3-4 spots on their website that they offer room service, they even have a Room Service button on their room phones, yet when I called down they said they don't offer it. This is one of..."

"Our stay at Embassy Suites by Hilton Springfield was overall good, but there were a few issues that prevented it from being a 5-star experience. The hotel is centrally located, which is convenient, but being right next to I-95 means it can be very loud at times, especially depending on room location. Another downside was the exposed wall area leading to our room, which took away from the otherwise polished feel of the property. One frustrating moment was when I..."

"Quiet floor, room close to elevator and ice machine. Room was very clean and comfortable. We also especially enjoyed the kind attention during the complimentary happy hour. Enanu & the bartender (our apologies we cannot remember his name) where kind, caring and attentive during the 2 nights we stayed here. Overall, all the stuff were professional and welcoming. We will be sure to return!!"

"The management of this establishment has a great deal of which to be proud. Staff can have a make or break impact on the guest experience. Every person I encountered in my stay was professional, polite and attentive. The facility/rooms are clean, well maintained and equipped with good quality personal care products/in room coffee. The added touch of complimentary happy hour was unexpected and appreciated. The true brilliance in all of this is that it demonstrates quality can be delivered..."

"4 & 1/2 stars. Suites are nice & clean. The 2 room King Suite has a decent size fridge/freezer, sink, dishwaher, induction cooktop, microwave, plus supplied with flatware & a pot and pan if you want to cook. If your room is facing the highway there can be some traffic noise (like a tractor trailer using its engine brake at 2:45am). But the free breakfast is exceptional, omelets are delicious, and plenty of other options that change daily. (Buscuits &..."